Writing Effective FAQ content

  • Created : 19th June 2018
  • Last Updated: 19th June 2018

Write FAQ content on questions that your target audience are asking. This way you can use your support content to also acquire new customers as it will most likely rank in SERPs.

Another great habit to pick up is to write an article every time someone asks a support questions. This saves you constantly repeating yourself and hopefully should allow customers to be able to support themselves.

If you need customers to search through support articles I recommend Algolia

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